RETURN POLICY

We want you to be completely satisfied with your purchase, and we understand that sometimes items may need to be returned or exchanged. Please review the following guidelines to ensure a smooth returns process.

30-DAY SATISFACTION GUARANTEE

We offer a 30-day satisfaction guarantee on all purchases. If for any reason you're not completely satisfied with your product, you may return it within 30 days of delivery for a full refund or exchange.

CONDITIONS OF RETURN

To be eligible for a return, items must meet the following conditions:

The item must be unused and in the same condition as when you received it.

All original tags, labels, and accessories must be included.

The item must be returned in its original packaging.

RETURN PROCESS

To initiate a return, please follow these steps:

Contact our customer service team within 30 days of delivery to request a return authorization.

Pack the item securely in its original packaging, along with any accessories or documentation.

Ship the item back to us using a trackable shipping method.

Once we receive your return, we'll inspect the item and process your refund or exchange within 5-7 business days.

RETURN SHIPPING

Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the safe delivery of your return.

Exclusions:

The following items are not eligible for return or exchange:

Used or damaged items

Items not in their original condition or packaging

Gift cards and promotional items

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact our customer service team immediately. We'll work with you to resolve the issue and provide a replacement or refund as needed.

CONTACT US

If you have any questions or concerns about our Returns Policy, please don't hesitate to contact our customer service team for assistance. We're here to help make your shopping experience with NextGen Nomads Travel Co as enjoyable as possible!

Thank you for choosing NextGen Nomads Travel Co for your travel accessory needs!